Case StudyFragrance Manufacturing & Retail

Bringing Unit-Level Traceability to a Live Production Line

How Devsinc Enhanced SAPG's Live D365 F&O Platform Without Disrupting Production Lines.

Swiss Arabian Perfume Group (SAPG)
United Arab Emirates
Dynamics 365 EnhancementManaged ServicesProduction ControlWarehouse ManagementSerialization & Traceability
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Client
Swiss Arabian Perfume Group (SAPG)
Industry
Fragrance Manufacturing & Retail
Location
United Arab Emirates
Engagement
Dynamics 365 Enhancement, Managed Services, Production Control, Warehouse Management, Serialization & Traceability
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Overview

Swiss Arabian Perfume Group (SAPG) is a perfume and fragrance manufacturer and retailer, producing finished goods across wholesale and export markets while also operating 100+ retail outlets under its own brand. SAPG was already an established Dynamics 365 Finance & Operations user, with production orders, batch tracking, and Advanced Warehouse Management (AWMS) live and owned by its business and IT teams before this engagement began. Devsinc was engaged to enhance and support that existing platform, designing and configuring a unit-level serialization capability on top of SAPG's live D365 F&O environment.

Business ChallengesClosing the Gap to Unit-Level Traceability
  • Batch-Level Ceiling. Tracking stopped at the batch level, so individual units could not be uniquely identified, limiting authenticity validation and end-to-end traceability.
  • Manual Registration Risk. Picking-list journals and Report-as-Finished postings were manual, adding operational effort and registration-error risk during high-volume production.
  • Unmanaged Production Variance. No structured way to handle shortages, excess output, or rejected and damaged labels when actual output did not match the plan.
  • Unserialized Legacy Inventory. Substantial on-hand stock carried no serial data, making a controlled transition essential to protect inventory valuation and continuity.
  • Partial Carton Visibility. License Plate use was only partial, limiting carton-, shipment-, and recall-level traceability across wholesale and export operations.
SolutionA Phased Enhancement Strategy Across Production, Storage, and Dispatch

Devsinc enhanced SAPG's live D365 F&O platform module by module, extending what was already working rather than replacing it.

  • Serialization at the Source. Devsinc configured tracking dimension groups, serial setups, reservation hierarchy, serial number groups, and dedicated number sequences so D365 F&O automatically assigns a unique serial to every unit at Report-as-Finished, with data-matrix label verification and scanner-based registration validation embedded into the standard registration process.
  • Traceability Through Storage and Movement. License Plate-enabled locations, finished-goods put-away work templates, and location directives were configured to support serialized receipt, movement, and picking across AWMS.
  • Carton, Dispatch, and Cutover. Parent-child carton aggregation linked individual serial numbers to a parent Carton/License Plate, extending that visibility from single unit to carton to dispatch, with a phased inventory transition protecting valuation and continuity.
Measurable OutcomesWhat the Enhancement Produced
  • Unit-level traceability: Enabled Every newly produced unit carries a unique, system-generated serial number, supporting authenticity validation from production to dispatch.
  • Manual registration effort: Reduced Intelligent reporting through automated serial/batch generation and scan-driven registration.
  • Warehouse efficiency: Improved Improved picking and put-away, supported by carton-level aggregation.
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