Back to Salesforce OverviewORDER MANAGEMENT SYSTEM (OMS)
One Order Engine for Every Channel You Sell On
OMS unifies inventory, fulfillment, and returns across online, retail, and wholesale into a single system built to scale.
Capability mapOrder Management System (OMS)
Order Orchestration
Fulfillment & Logistics
Inventory Visibility
Order Analytics
Our Approach
OMS Built Around How You Actually Fulfill
Order fulfillment breaks down the moment a business sells across more than one channel. OMS exists to fix that, unifying inventory, routing, and fulfillment logic into a single system, and every implementation we run is architected around your specific channel mix, not a generic retail template.
Configured around your specific fulfillment network, not a generic template
AI driven inventory allocation built in from day one, not bolted on
One dropped order costs more than fixing the routing logic that caused it
By the Numbers
Delivered by certified Order Management System (OMS) specialists, measured on outcomes.
50+Salesforce projects delivered
30+certified Salesforce experts
15+Countries served
4.8★Average Salesforce AppExchange rating
Key Challenges
Is Every Order Routing Right the First Time?
Fragmented Order DataEvery channel has its own order systemOnline, retail, and wholesale orders live in separate systems with no shared view.
Inventory InaccuracySelling stock you don't actually haveWithout real time visibility, overselling and stockouts become routine.
Manual Order RoutingHumans deciding where orders should ship fromSlow, error prone routing decisions delay fulfillment.
Costly Returns ProcessingReturns handled ad hocNo unified process means lost revenue and frustrated customers.
Capability Deep Dive
Everything OMS Can Do, Configured For How You Fulfill
From order orchestration through fulfillment, inventory visibility, and analytics, each capability is implemented against your channel mix and measured on fulfillment accuracy.
Order Orchestration
Omnichannel Order ManagementEvery order, from every channel, routed correctly through one system.
Intelligent Order RoutingOrders automatically routed to the optimal fulfillment location based on stock, cost, and speed.
Split Shipment OptimizationOrders split intelligently across locations to fulfill faster without excess cost.
Fulfillment & Logistics
Distributed Order ManagementFulfillment across warehouses, stores, and drop-ship partners from one view.
Returns & Exchange ManagementA unified returns process across every channel a customer bought from.
Inventory Visibility
Real Time Inventory SyncStock levels accurate across every selling channel simultaneously.
Multi Location Inventory ManagementVisibility and control across every warehouse and store location.
Order Analytics
Fulfillment Performance DashboardsDelivery times, order accuracy, and cost per order visible in real time.
Order-to-Cash TrackingFull order lifecycle visibility from placement to payment.
Related Services
Where this fits in the wider practice
Core Cloud ImplementationOMS configured around your specific fulfillment and channel networkExplore →Org Health & OptimizationAudits and cleanup for order systems where routing logic has drifted from actual operationsExplore →Agentforce & Einstein AIPredictive inventory allocation and demand planning grounded in your dataExplore →Integration & MuleSoftConnecting OMS to ERP, warehouse, and shipping systemsExplore →
Equipped with the Latest OMS Tools
Order Management System (OMS)EinsteinData CloudDistributed Order Management (DOM)Inventory Visibility / Real-Time InventoryFulfillment Orchestration EngineOrder Management System (OMS)EinsteinData CloudDistributed Order Management (DOM)Inventory Visibility / Real-Time InventoryFulfillment Orchestration Engine
Order Summary & Order Status LayoutsReturn & Exchange ManagementStore Connect / Retail IntegrationCommerce Cloud IntegrationPayment & Invoice ProcessingRules-Based Routing EngineOrder Summary & Order Status LayoutsReturn & Exchange ManagementStore Connect / Retail IntegrationCommerce Cloud IntegrationPayment & Invoice ProcessingRules-Based Routing Engine
Order Management System (OMS)EinsteinData CloudDistributed Order Management (DOM)Inventory Visibility / Real-Time InventoryFulfillment Orchestration EngineOrder Summary & Order Status LayoutsReturn & Exchange ManagementStore Connect / Retail IntegrationCommerce Cloud IntegrationPayment & Invoice ProcessingRules-Based Routing Engine
Client Voices
What our clients say about working with us
“DevsinC is a great team to work with, they know their tech very well and provide amazing solutions to complex problems.”
“We have had a wonderful experience working with the whole team at DevsinC. We've worked with a number of Salesforce partners over the years, and have found DevsinC to be extremely easy to work with. They are reliable, communicative, very knowledgeable and skilled, and have a lot of integrity.”
Insights
View All InsightsCase studies, guides, and perspectives from our Order Management System (OMS) work
Case StudyPending[OMS implementation, industry TBD]Placeholder, pending real project data
Case StudyPending[Multi channel fulfillment deployment, industry TBD]Placeholder, pending real project data
E-bookThe Salesforce Maturity ModelFind out which of the 5 stages your OMS setup is actually in, and what moving up one stage requires.Download →ArticleVibe-Coded CRMs Promise to Replace Salesforce for Free. Here's What It Actually Costs by Year Three.A weekend of AI-assisted building looks free in month one. Here is what it costs by year three.Read More →
FAQs
Let's talkFrequently Asked Questions
Still unsure how this maps to your org? A certified architect will answer it directly.Does OMS replace our existing ERP, or work alongside it?
OMS works alongside your ERP. It handles order orchestration, routing, and fulfillment logic, while your ERP continues to manage accounting, financials, and core inventory of record, the two systems stay synchronized.
Can OMS handle both online and in-store order fulfillment?
Yes. OMS is built specifically for businesses selling across multiple channels, online, retail, wholesale, treating every order the same way regardless of where it originated.
We already have an order system. Can you fix routing and stockouts without replacing it?
Yes. Most engagements start with an audit of current routing logic and inventory accuracy, followed by targeted fixes rather than a full system replacement.
Order Management System (OMS)
Ready to Fulfill Every Order Right, No Matter Which Channel It Came From?
Tell us where you are today and where it needs to go.
✓Bring your current setup and the outcome you need
✓One free assessment mapping the fastest path forward
✓A named Devsinc lead, not a rotating sales queue